F.A.Q
Welcome to
The WeeDistillery FAQ Hub!
We know cannabis can come with a lot of questions—especially when you’re trying something new. Below, we’ve broken down everything you need to know about ordering, sustainability, product safety, and more. No jargon, just straight talk.
🌿 Ordering & Delivery
How fast is your cannabis delivery?
Lightning-fast! Most orders arrive within 2-4 hours in urban areas. Rural? We’ll get to you ASAP—just check your location during checkout for real-time estimates.
Is delivery discreet?
Absolutely. Your order arrives in plain, recyclable packaging with no cannabis branding. We respect your privacy like it’s our own.
Do you deliver to my city?
We’re growing fast! Enter your address on our Delivery Page to confirm. New cities added monthly—sign up for updates!
🌿 Products & Quality
Are your products lab-tested?
100%. Every strain, edible, and topical is tested for potency, purity, and contaminants. Lab reports? Just ask—we’ll email them pronto.
What if I’m new to cannabis?
No stress! Our team will guide you. Tell us your goals (sleep, creativity, pain relief) and we’ll recommend beginner-friendly options.
Do you offer eco-friendly packaging?
You bet. Our packaging is 100% recyclable or compostable. Even the tape is plant-based!
🌿 Safety & Sustainability
How do you ensure product safety?
From seed to doorstep, we partner with ethical growers who avoid pesticides and synthetic additives. Plus, every batch is third-party tested.
What’s your sustainability mission?
We’re here to leave the planet better than we found it. That means carbon-neutral delivery routes, supporting regenerative farms, and donating 1% of profits to environmental nonprofits.
Are your drivers trained?
Yep! All drivers pass rigorous background checks and complete cannabis education training. They’re friendly, professional, and here to help.
How can I place an order with WeeDistillery-You Smoke, We Deliver?
Ordering from us is easy! Explore our wide selection of cannabis products including flowers, edibles, THC vape pens and more. Add your chosen items to your cart and proceed to checkout. During checkout, select mode of payment - [C.O.D-Cash on Delivery] or [EMT-Email Money Transfer]. For added convenience, you can call us during business hours (12Pm to 12Am) or contact us through th chat box linked on website.
What is Email Money Transfer (EMT) and how does it work?
Email Money Transfer (EMT) is a secure online payment method. After completing your order on our website, you will see instructions on how to send the payment through your online banking platform. Simply log in to your online banking, follow the provided instructions to send the payment to the specified email address, and include your order number in the memo or message field. Once we receive the payment (EMT), we will process your order.
Is my payment information secure when using Email Money Transfer(EMT)?
Yes, Email Money Transfer(EMT) is a secure payment method. Your payment is sent directly through your online banking platform, and your personal information is not shared with us. Be sure to double-check the recipient email address to ensure accuracy.
What sets WeeDistillery apart from other companies?
At WeeDistillery, our commitment to quality sets us apart. We meticulously pick and pack our products fresh, without any harmful preservatives or unfavorable drying methods. You will experience a sticky texture and pleasant aroma, ensuring a satisfying journey from start to finish. With daily specials and a friendly team renowned for outstanding customer service, we strive to make your experience exceptional.
What are the business hours?
Our email and live chat support are available from 12Pm to 12Am. EST, Monday through Sunday.
What is the minimum age to purchase cannabis?
Cannabis can be purchased and consumed only by individuals who are at least 19 years old.
Is there a minimum order amount?
Yes, for online ordering, we require a minimum order amount of $50, with a $10 delivery fee. For any order worth $100 or above gets qualified for FREE DELIVERY!
Exchanges or Refunds?
While purchases are final, customer satisfaction is our priority. Exchanges are available; refunds are not. Opened or used products cannot be returned.
How much tax do you charge?
Our prices already include taxes.
Why should you order from WeeDistillery?
* We Offer Same-Day Delivery.
* We deliver to our customers fast.
* We carry our inventory with Lab-Tested Marijuana Strains.
* We offer Responsive Customer Service
* We assure you get high-quality weed at Affordable Prices.
* We offer reliable Weed Delivery Service.
How long does Weed Delivery usually take?
We offer same-day delivery. It usually takes about 1-2 hours after we receive your order.
Still Have Questions?
We’re real people, not robots. Shoot us a message at support@weedistillery.com or chat live on our site.
P.S. Follow us on Instagram for product tips, sustainability wins, and secret discounts!