OUR STORES

VISIT OUR NEW
STORE IN MISSISSAUGA

4665 Central Pkwy E, Mississauga, ON L4Z 2V4, Canada

See More About

Same-Day Weed Delivery Service Areas

Brampton (Bramalea discreet ounces), Mississauga (Square One edibles), Milton (Derry West indica), Oakville (Bronte vapes), Burlington (lakefront bundles), Halton Hills (Georgetown premium Acton).

Peel Region Weed Delivery

2 Cities Same-Day Service
Cannabis delivery in Brampton Ontario - same-day weed delivery service

Halton Region Weed Delivery

4 Cities Same-Day Service
Cannabis delivery in Burlington Ontario - premium same-day service

Feedback & Complaints Resolution

Order & Delivery Questions

Q: How do I track my delivery order?

A: After placing your order, you can call our delivery support line or email us for real-time updates.

Q: What are your delivery hours and areas?

A: We deliver 12:00 - 23:59 daily across Brampton, Mississauga, Milton, Halton Hills, Oakville, and Burlington. Same-day delivery available.

Q: Can I modify or cancel my order after placing it?

A: Orders can be modified or cancelled within 30 minutes of placement. Contact our order support team immediately at orders@weedistillery.com or +1(905)904-6540.

Product & Inventory Questions

Q: How do I know which products are right for me?

A: Our cannabis education team offers free consultations to help you select products based on your experience level, desired effects, and consumption preferences. Book online or call +1(905)905-6540

Q: Do you have products in stock before I place an order?

A: Our website reflects real-time inventory. For specific product availability, call your local store directly or email us directly at orders@weedistillery.com.

Q: What if I'm not satisfied with my purchase?

A: While Health Canada regulations prevent returns of cannabis products, we guarantee product quality. Contact us immediately if you have any quality concerns, we'll make it right.

Payment & Pricing Questions

Q: How do I track my delivery order?

A: We accept cash, and through email transfer. Payment is required upon delivery or pickup.

Q: Do you offer price matching?

A: We strive to offer competitive pricing. While we don't formally price match, we regularly review our pricing to ensure value. Contact us to discuss specific concerns.

Education & Safety Questions

Q: Do you offer cannabis education for beginners?

A: Yes! We offer free consultations, beginner workshops, and comprehensive educational resources. Our cannabis educators specialize in helping new users start safely.

Q: How do I store cannabis products properly?

A: Store in original packaging, in a cool, dry place, away from children and pets. Avoid direct sunlight and extreme temperatures. Our team provides detailed storage instructions with each purchase.

Feedback & Complaints Resolution

Customer Feedback Channels
  • 📧 General Feedback: feedback@weedistillery.com
  • 📞 Feedback Hotline: +1(905)904-6540
  • 🌟 Online Reviews: Google, Leafly, Weedmaps
  • 📱 Social Media: @weedistillery on all platforms
Complaint Resolution Process

Step 1: Immediate Acknowledgment

  • Within 2 hours: Complaint received and ticket created.
  • Assigned specialist: Dedicated resolution team member.
  • Initial contact: Phone or email response with timeline.

Step 2: Investigation & Resolution

  • 24-48 hours: Full investigation completed.
  • Solution proposal: Specific resolution plan presented.
  • Manager review: Senior team oversight for complex issues.

Step 3: Follow-up & Prevention

  • Resolution confirmation: Ensure satisfaction with outcome.
  • Process improvement: Use feedback to enhance service.
  • Ongoing relationship: Maintain positive customer relationship.
Resolution Guarantee
  • 48-hour response for all complaints.
  • Manager escalation for unresolved issues.
  • Corporate oversight for serious concerns.
  • Fair compensation when appropriate.
  • Process improvement based on feedback.
halton hills weed delivery

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After-Hours Support

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Emergency & After-Hours Support

Urgent Situations

Emergency Hotline: +1(905)904-6540

We're Available For:

  • 🚨 Delivery emergencies and safety concerns.
  • 🚨 Product quality or safety issues.
  • 🚨 Medical cannabis urgent consultations.
  • 🚨 Security or safety incidents.
  • 🚨 Payment or fraud concerns.
After-Hours Support

Hours: 12:00 - 23:59 Daily

Available Services:

  • 📞 Voicemail with next-day callback guarantee
  • 📧 Email support with morning response
  • 💬 Automated chat with urgent escalation
  • 🌐 Online ordering and account access
  • 📍 Store location and hours information